FAQ

Answers to your Most Frequently Asked Questions

We offer special prices for wholesale purchases that may vary depending on the quantity and selected products. To receive an accurate and personalized quote, we invite you to contact our customer service team directly. Our representatives will be happy to assist you in finding the best option for your business needs. You can reach us through our contact form on the website, via email at entretien.ecopro@gmail.com, or by phone at (514) 865-3421. We are here to help you obtain the best prices for your wholesale purchases.

Our online store is
open 24 hours a day, 7 days a week so you can shop at your convenience.

We offer free standard shipping for purchases over $299. Delivery times may vary depending on the location, but typically range from 3 – 7 business days. For more details on our shipping and delivery options, please visit our Contact Page.

Once your order has
been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or on the carrier's website.

We apologize for any inconvenience. Please contact our Customer Service team within 1-2 days of delivery so we can resolve the issue as soon as possible.

You can contact our Customer Service team through our online contact form, via email at entretien.ecopro@gmail.com, or by phone at (514) 865-3421. We are here to assist you with any questions or concerns you may have.

Absolutely! We have our warehouse located in Lanoraie, QC where you will be warmly welcomed. For more information on our locations and hours, please visit our Contact page.

We hope these frequently asked questions are helpful to you. If you have any other questions that have not been addressed here, feel free to get in touch with us. We are here to assist you!

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